Advisory skills

in
Advisory skills.jpg

As an advisor/consultant you are aware that besides your techniques and methods you also need to pay attention to the relationship you have with your client. After all, you want to have a certain commitment from your customers, preventing your advice from ending up in the bottom drawer.
During the training you will work intensively on practicing and improving your advisory skills, during which you will systematically learn from your experiences. You will get targeted feedback on your actions.

For who

For advisors/consultant, policy makers and staff employees.

The training

The focus lies on:

  • Roles of the advisor/consultant;
  • Phases in giving advice
  • Commencement/Drawing up a contract
  • Gathering data/diagnosis
  • Feedback/action plan
  • Implementation and evaluation;
  • Advisory skills such as:
  • Listening/confronting/helping
  • Coaching/asking questions/summarizing
  • Presenting
  • Providing and receiving feedback
  • Dealing with providing and receiving feedback
  • Understanding and breaking down resistance

Information

Of course, for further information or any queries you might have, you can contact us at our office in Rijswijk in The Netherlands, phone +31 (0)70 3623617, or send an e-mail info@houthoffgroup.com