Assertiveness training for managers

You want to manage your team with confidence and spot points of interest in time. You want to be able to call your employees to account and not avoid conflicts or letting them escalate. As the manager you need to be able to force decisions and draw boundaries; you want to be very clear about what you want. By being assertive, you as a manager will provide clarity and create an atmosphere of trust.
Nevertheless, assertive behaviour is not always easy. After all, you do not want to come across as authoritarian and you want to give your employees their space and their own responsibility. How do you find a healthy balance between drawing boundaries and tolerance, between taking corrective measures and motivating?

For whom

Managers, project leaders, coordinators, team leaders, members of the board, practical trainers, advisors/consultants and department heads who want to strengthen and/or further develop their assertive skills.

The training

• Becoming aware of your present behaviour
• What does being assertive entail and the disadvantages of aggressive or passive management.
• Strengthening assertive behaviour
• Increasing your charisma through the use of body language
• Being assertive in making and refusing requests
• Taking notice of problems and making them a subject of discussion
• Motivating by making specific compliments and active listening
• Giving constructive criticism
• Preventing and solving conflicts
• Remaining assertive in stressful situations
• Personal action plan

Information

Of course, for further information or any queries you might have, you can contact us at our office in Rijswijk in The Netherlands, phone +31 (0)70 3623617, or send an e-mail info@houthoffgroup.com