Intercultural communication
Our society is increasingly multicultural, with many different cultures living side by side. In our work, we also have progressively more dealings with business partners and colleagues from other countries and cultures.
When we communicate with each other from different cultures, it is of paramount importance that we are conscious of the fact that the other often thinks and acts from a different perspective and background than ourselves. If this awareness is missing and if we keep looking at matters only from our own frame of reference, the parties involved will soon suffer from mutual incomprehension. How do you solve miscommunication without putting yourself or the other at a disadvantage?
For who
For teams, employees, manager and consultants.
The training
- The importance of intercultural communication
- Describing ones own culture/cultures
- Behavioural differences
- causes of behavioural differences
- perception of authority and power
- individual and sense of belonging to a group
- (in)secure behaviour
- Style of managing and supervising
- Images, assumptions and prejudice
- Standards and values
- Cultural differences and similarities
- A variety of models
- Theoretical insight into the background of other cultures
- Drawing boundaries
- Changes in behaviour
- Intercultural conflict management
- Asking questions
- Conversation skills
- Practicing conversations
Information
Of course, for further information or any queries you might have, you can contact us at our office in Rijswijk in The Netherlands, phone +31 (0)70 3623617, or send an e-mail info@houthoffgroup.com